FAQ

• Are there any membership fees for these programs?
  No, joining the Members Only program at Hawana Salalah is free. Sign up for free and enjoy up to 35% off your stay.
• What makes the Khareef season special in Salalah?
  During Khareef (June to September), Salalah transforms into a lush green paradise with cool temperatures, misty rains, and flowing waterfalls, an unexpected tropical escape in the Arabian Peninsula.
• What types of offers and packages are available at Hawana Salalah?
  Hawana Salalah offers Khareef season discounts, honeymoon packages, family and couples deals, members-only rates, and advance purchase discounts, ideal for romantic getaways, family vacations, or seasonal escapes. Please select the preferred one for your stay.
• Can I combine multiple offers or packages?
  Some offers may be combined, like Members Only rates with seasonal deals, but always check terms before booking.
• Are dining discounts available with any packages?
  Yes, select packages include dining discounts, especially the honeymooner and members-only offers. Always check terms before booking
• Are there food and beverage (F&B) discounts included in any packages?
  With the Khareef Offer, you get 30% off food and beverages while the Honeymooner Package gives you 25% off.
• What should I do if I need to change or cancel my booking?
  Contact the hotel directly; cancellation and change policies vary by rate and package.
• How will my credit card information be handled?
  Credit card details are securely processed through the hotel’s official booking system or trusted partners.
• Do I need to pay a deposit when booking an offer or package?
  Yes, some packages, like advance purchase deals, require full payment upfront and may be non-refundable. Other offers only requires a guarantee.